1, Find the product you wish to customize and download the template from that product page.

2, Add your design to the template using Adobe Illustrator or Photoshop. Then save the design.

3, Upload your saved design file back into the product page and select the amount of items you would like to order. Then click 'Add to cart'

4, Checkout as normal, filling out all delivery details. Pay online using our secure payment options.

5, We will confirm your order via Email. You should receive your order within 1 week.
Yes! we have a very helpful file setup guide available in English & Finnish. Please select the link below:

ENGLISH File Setup Guide
FINNISH File Setup Guide
All templates are found on each of the product pages. There are templates for either Adobe Illustrator or Adobe Photoshop.
We are always happy to help. We can do all the design work for you. Simply send us an email to info @ lasercutstudio.com with your design and we can do the rest for a small fee starting from 30€
There are many free to use softwares as well, which can use the templates we provide. But sometimes these programs may produce lower quality designs. We would advise that you allow us to do the design work for you. Simply email us your design to info @ lasercutstudio.com
Please save the files as either .ai for illustrator or .psd for Photoshop.
The file maybe too large. We do have a 200mb limit on the file uploads. The file should not need to be bigger than 200mb, if it is, it might have hidden items in your design or images that are much higher quality than needed. Please contact us at info @ lasercutstudio.com and we would be happy to help.
For the best results we would advise on using vector design with Adobe illustrator. You will then always receive the highest possible quality. If your design is an image then we would advise on 300dpi when the item is scaled to the product your creating. ( Size of the item can be seen in the product description)
All orders are made and sent out within 1 week.
Delivery within Finland is normally 1-3 days.
Delivery within EU is normally 1-4 days depending on your location.
We will update you via Email when your order is complete and being sent out. You will then receive tracking information by the delivery provider as to where your order is.
Payment can be made securely online with PayTrail. PayTrail accepts all major Debit & Credit cards as well as direct payment with Finnish banks.
To be able to offer the shortest production times, and the highest quality products. We have a mainly automated production process. This means once an order is confirmed it goes straight to production and so can no longer be cancelled.
While designing your products you have the opportunity to check your design and ensure its correct before uploading it to our system. During the production process we ensure the products are produced accurately according to the design uploaded.
If there are errors in the design that was uploaded to our system, the product is considered to be successfully produced, It is the responsibility of the designer to ensure the design is correct before making the order.
If you receive items that do not match your design, or have some defect in the product. Please contact us right away. We will make every effort to correct any error and ensure you have new products sent to you right away. Contact us at info @ lasercutstudio.com
If you receive damaged products please contact us right away. Please take photos of the damage to the product and/or the packaging. Contact us at info @ lasercutstudio.com
Under EU's consumer rights law, custom-made products cannot be returned for refund as the items cannot be reused or resold. If the products have been accurately produced to the design submitted and are not damaged or have defects. The items cannot be returned.